Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
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Automating Tasks: Requesting Company Letters Made EasySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Employ… -
HcmV2 Hot Fix: Pending Workers are considered Directs with no GoalsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The Hc…
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Approvals 24.07.10 Known Issue: FYI Showing Full URLSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The is…
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Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…
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Get my Employee NumberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Users …
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Helpdesk 'SeeMoreResults' TranslationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): In the…
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Top Category Picklist for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…
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Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…
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Mandatory Categories for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…
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Amplifying Oracle ME for Enhanced Employee EngagementSummary: Redwood apps revolutionize HCM experiences through intuitive search and chat interfaces, infused with AI technologies. The core purpose of this custom skill is …
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Known Issue: HcmV2 • 24.01.04 – 23.08 Performance deep link not redirecting to Redwood pagesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): While …
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Known Issue: 24.01.02 Helpdesk Search Knowledge Article Intent "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…
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Use Chat for Internal Candidate Experience V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Important Notices: The redesigned Internal Candidate Experience V2 is …
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Padding…
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HCM – Oracle Digital Assistant Office Hours 2024Summary: In these sessions, we continue diving into the theme of Employee Experience and Innovation. Playlist: HCM – Coaches Corner: Oracle Digital Assistant Office Hour…
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Use Chat for Careers V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Content (please ensure you mask any confidential information): Use the…
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HcmV2 Switching Job Name to Assignment NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): There is a requirement to consistently display th…
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Setting Default Leave Accrual Date to 31st DecemberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In conversations, leave balances are often associ…
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Driving Engagement with Personalized JourneysSummary: ***New! Amplifying Oracle ME for Enhanced Employee Engagement (post) Both Journeys and Digital Assistant play pivotal roles in Oracle ME. Considering the limite…
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How to Invoke OGL from ODAOffice Hour: https://community.oracle.com/customerconnect/events/605599 Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answer…
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Supporting Preferred NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): The HcmV2 skill currently returns the user's Disp…
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HcmV2 Known Issue in Teams ChannelSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference is made to BUG 35289351 and the July 20…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…
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A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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Use Chat for CareersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): *** see Use Chat for Careers V2 *** Utilize the C…
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Cloud HCM Talk Radio - Empower Employee Experience using HCM Digital AssistantAI-based digital assistants are great tools that provide opportunities to foster collaboration and enhance productivity in today’s workplace. And this is where Oracle Di… -
How-To: Exclude a Leave BalanceSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): REST API will return all leave accrued balances i…
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Use Chat for HCMSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Use the HCM Assistant to make inquiries, navigate, and view ta…
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Oracle Digital Assistant Best Practice Webcast Series 2022Digital Assistant is an AI service that offers prebuilt skills and templates to create conversational experiences for your business applications and customers through te…
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Enter Project Time - Cannot select a ProjectSummary: We are trying to use the Enter Project Time Skill with ODA, the skill does not prompt for a Project number Content (please ensure you mask any confidential info… -
Add timecard with comments using Digital AssistantContent (please ensure you mask any confidential information): Does anyone know if it's possible to submit a timecard with comments using the Digital Assistant? I'm tryi…
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USA Line managers are not able to apply leave for their reporters through ODAHi all, In the latest ODA update, Where line managers can apply leave for their direct reporters through the ODA prompt. However, when the line manager click on the hype…
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Does oracle digital assistant support multiple assignments ?Summary: Does oracle digital assistant support multiple assignments ? IF yes , for talent management which direct reports will be visible primary or secondary assignment…
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ODA Intent: performanceGoals.view.othersSummary: ODA incorrectly displays that direct reports dont have performance goals for period. Content (please ensure you mask any confidential information): Whe manager … -
Can OCI translation services be used to translate bot responses without using resource bundles?Summary: I’m developing a multilingual chatbot that supports both English and Arabic. I’m using OCI Language Services to translate user inputs and outputs to the respect…
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Disabling Skills that are not workingSummary: We are testing ODA in our environment. Some of the Skills are not working. So, We are planning to disable those skills. is there any option to disable the skill…
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Multilanguage Digital Assistant using Translation Services of OCI without using resource bundleHi Everyone, I am currently working on developing a multilingual digital assistant using translation services. While I have successfully followed the below necessary ste…
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Unable to access Digital AssistantSummary: Dear team, While we were trying to access digital assistance, the below error occurred. 1.You don't have the necessary permissions to do what you're trying to d…
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Remove/Alter text from Oracle Recruiting AssistantContent (please ensure you mask any confidential information): Hello everyone, We have a requirement to alter the standard text from the chatbot Oracle Recruiting Assist…
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Remove categories from Oracle Recruiting AssistantContent Hello, We have a requirement to hide "Categories" on Oracle Recruiting Assistant. Has anyone came accross similar requirements? Thanks and regards. Code Snippet …
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Can we have rename the action buttons in Oracle Recruiting Assistant?Content (please ensure you mask any confidential information): Hello, Our requirement is to change "Appliquer" to "Postuler". Has anyone come across similar requirement?…
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MS teams Digital Assistance for SaaS environment (PBCS etc.,)As per the update got to know that Digital Assistance can be done in the MS teams. having following questions regarding enabling the Digital Assistance. any information …
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Issue with returning to original stateHi Everyone, We are using two OAuth authentication steps in one of our skills in Oracle Digital Assistant: 1. MS Teams SSO (Azure AD) via System.OAuth2AccountLink using …
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Deeplinks are showing home page not the actual pageSummary: We are using HCM Skill in the DA, when we try with 'Update My Contact Info' it is giving link to Home page deep link not the contact info deep link. But when we… -
Resolving User Authentication Prompts in SAAS Environment for Oracle Digital AssistantSummary: Hi Team, We have set up the Digital Assistant in our SAAS environment. However, when users access the ODA chat widget within this SAAS instance, they encounter …
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How to enable Spanish language in HCM Skills in FA Digital AssistantSummary: We have a requirement to enable Spanish language in our FA Digital assistant and subsequently in all Core HCM skills that contribute to the ODA. Our findings so…
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Issue with "Search Jobs" in Digital Assistantwithing the Oracle Digital Assistant, all the skills and tasks are working as expected, except the Search for Jobs task under the InternalCandidateExperienceV2. Could an…
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HCM Sign in problemHello , I have pulled FADigitalAssistant Version 25.01.06. When I ask any question related to HCM, a message appears in the chat asking to log in with a development user…
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The Hiring Skill is giving a deep link when prompted need to hire nonworker leading to blank pageSummary: The Hiring Skill is giving a deep link when prompted need to hire non worker: Deep link given by hiring skill : https://evac-dev7.fa.us2.oraclecloud.com/hcmUI/f…
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ODA LLM integrationI have tried to follow this video: https://www.youtube.com/watch?v=JO4BDWdW6OE on 11:57 it shows that when creating a service in a skill, i can choose "New Component" Ho…
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ODA with ChatGPT integration (data sharing)Hi If we use ODA for HCM, but we want to integrate with ChatGPT via API, where we set all unresolved question to ChatGPT. Like say whats 1+1? or absence policy etc. Will…
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Trainer Tm taking too much time to trainSummary: Dear Experts, I have made changes to skill and clicked on trainer tm, past one hour the trainer tm is keeps loading only. The trainer tm has not been trained ye… -
Issue with Oracle Digital Assistance logoWe have uploaded the image on content server and used the url in sandbox for the logo, but it is not working in the system.
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how to create role specific skills in ODA?Summary: Under aparticular skill how can i bifuracate few questions related to employee and managers. I need to make the questions visibility on the basis of roles. For …
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What setup is needed to enable "Hiring" skills successfully?Summary: Hiring skill does not work for question related to Candidate status. Getting error as per attached screenshot. Error - I couldn't connect to the application. Pl…
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multi-language using translation serviceHi, Why am I getting this unresolved intent even though the routing is correct? I am using the google translation service for this, already set up/configured the DA and …
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Keyword search functionality in ODASummary: Hi, Do we have any option to enable keyword search in Oracle digital assistant for delivered skills / intents? For example if i type absence then the ODA should…
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Can we enable multi-language support for HCM skills which are available out of box for free?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Do we have document to show LLM call from ODA?Summary: I want to invoke Cohere LLM from ODA and use the response to send an email to user. Is there any documentation available to show step by step invoking process o…