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Categories are used to route your ticket to the appropriate team. Please expand the category to view the subcategory that best fits your topic.

Category	Description
Onboarding	First steps into the OPN
Program	Get help with questions about joining/upgrading to OPN
Track	Get help with joining the right track(s) for your business
Get Enabled	Membership and track enablers
Environments	Get assistance on prerequisites and getting you ready to access environments
Program	Get help with general OPN enablers (logos & certificates) or specific License & Hardware enablers
Technical Assistance	Ask questions about the technical assistance forums available to OPN Members
Training	Submit questions about training enablers
Earn Expertise	Qualifying for, and tracking expertise
Qualifiers	Get help with specific expertise qualifiers
Tracking Status	Validate and confirm progress towards achieving/maintaining expertise
Go-to-Market	Marketing and transacting
Deal Registration	Ask a question about Open Market Model (OMM) deal registrations
Incentive Eligibility	Ask a question on eligibility, enablement requirements and specifics of the Incentives
ISV OCI Consumption	Submit a consumption report of Oracle Cloud Infrastructure by end users of your hosted application running on Oracle Cloud in support of your joint selling arrangements with Oracle
Offline Ordering	Submit your non-standard quote requests (NSR), ordering documents, migrations, royalty / burndown reports and booking packages
Online Ordering	Ask a question about placing requests through Oracle Partner Store
OMM Payments	Ask a question about OMM referral and resale contribution fees
Rebate Payments	Ask a question about OPN Incentive Program and MSP rebates
Sales and Marketing Resources	Questions about sales & marketing tools, enablers or go-to-market agreements
Submit Installation Report	Submit hardware installation services information for each product installation performed
Credit Options Management	Partners in (levels) looking to check on credits or wishing to order from their catalogue
Nominations	Partners in (levels) submitting a nomination to approve as a opportunity
Invoice Submission	Partners in (levels) submitting invoice for payment
Milestone Verification	Partners in (levels) requesting validation on SOW and POW
Account Planning	Partners in (levels) requesting to register account plans and opptys
Multi Cloud - Oracle DB	Partners in (levels) requesting to collaborate with Oracle
Manage Membership	Membership renewals, managing users, managing associates, etc...
Account	Get help on managing your company profile, users or associates
Program	Get help on maintaining your member status, access to enablers and benefits

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Questions? Feedback? Need help? Contact our Partner Assistance Team