Oracle Accessibility Conformance Report

VPAT® Version 2.5

Name of Product:

Oracle Fusion Expenses 11.13.25.04.0

Product Description:

Oracle Fusion Expenses is an expense management solution that streamlines and automates employees' management of travel expenses. Oracle Fusion Expenses provides simplified expense reporting for employees, configurable rules for enforcing approval policies and corporate expense policies, corporate card transaction processing, and electronic image processing for expedited reimbursement.

Oracle Fusion Expenses is a web-based enterprise software business product.

The responses to many of the technical standards are based on functionality provided by underlying technologies; please see the ACRs listed in the Dependent Products section for more information.

Report Date:

10-Feb-2025

Contact Information:

accessible_ww@oracle.com

Notes:

This ACR does not cover the following product areas:

  • Oracle Fusion Expenses - iPhone application, Android application, third party travel booking tool, GetThere.

This ACR does not cover the following document:

  • Quick Start Guide for Expenses

Oracle Fusion Applications has several runtime modes, set via accessibility preferences, such as screen reader, high contrast, and large fonts modes. Please consult Oracle Fusion Applications Help for detailed information on accessibility preferences.

Dependent Products


This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.0Level A - Yes
Level AA - Yes
Level AAA - No
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Web Content Accessibility Guidelines 2.2Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.2 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.2 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Partially Supports

The product was tested for:

  • Images that convey information have meaningful alternative text using ALT
  • Images that are decorative are marked up using ALT=”” or CSS background images
  • Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table)
  • Titles for Objects and Applets are provided
  • Controls have an associated name
  • Text summary or alternative is provided for time-based media
  • Client-side image maps specify the ALT attribute on the AREA elements.
  • CAPTCHAs are not used

Exceptions:

Bug 34479378, 34991958

Following elements are missing alternate text

  • Maps image on the Save expense report confirmation message.
  • Delegate profile icons on Manage Delegates page.

Bug 34371491

  • Status field does not provide an option to select All expense items on Trips page.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Supports

The product was tested for:

  • There is no pre-recorded audio only or video only content.
1.2.2 Captions (Prerecorded) (Level A)Supports

The product was tested for:

  • Pre-recorded video includes closed captions.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Supports

The product was tested for:

  • A text alternative is provided for the prerecorded media.
1.2.4 Captions (Live) (Level AA)Not Applicable

The product was tested for:

  • No live audio content in video is being used.
1.2.5 Audio Description (Prerecorded) (Level AA)Not Supported

Exceptions:

Bug 26554336

  • Prerecorded videos do not include audio description.
1.3.1 Info and Relationships (Level A)Partially Supports

The product was tested for:

  • User interface component labels are associated with the fields they are labeling.
  • Layout tables use appropriate markup.
  • Groups of components are marked up with their description.
  • Headings are encoded with HTML heading tags.
  • Style sheets are used only to change the layout and presentation on the screen.
  • List markup is used for marking up lists.
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate.
  • Data tables specify SUMMARY or CAPTION.
  • Layout tables use appropriate markup.

Exceptions:

Bug 29192281

As part of itemization (cash transactions)

  • Itemization table is defined as a summary table instead of a data table
  • Itemization region is missing row headers
  • Attendees region is defined as a summary table instead of as a data table
  • Personal check box does not include a label
  • Region contains elements that do not use unique id attribute

Bug 31003867

  • Account value selected from the Search and Select dialog is not populated in the Account field on the Split Allocation dialog.
  • The Previous and Next buttons on the Split Allocation dialog are always disabled and they are unnecessary.

Bug 31010819

  • In the Search and Select Dialogs in Create Expense page, the Search and Select window displays empty cell when the list of values are repeatedly invoked using a tab.

Bug 33262294

  • In the Audit Expense Report Page, in the screen reader mode, action buttons and page title are clipped and buttons are not working.
  • Horizontal scrolling is not working in the Expense Items table in the screen reader mode, and therefore, columns on the right are not accessible by the screen reader.

Bug 33416131

  • Unable to search for cards by entering partial values using screen reader in the Manage Corporate Cards page.

Bug 33416607

  • In the screen reader mode, the Create Booking Site popup in Manage Travel Partner Integration is clipped and some of the content is not visible, and therefore, is not fully accessible by the screen reader.

Bug 33551317

  • Some of the audit rules displayed in the Manage Expense Report Audit Rules page are not conveyed to the user in the screen reader mode.

Bug 33557134

  • Ignore Expense Reports That Contain audit selection rule in Create Expense Report Audit Selection Rule page are missing labels.

Bug 33914384

  • In the Apply Cash Advances Page, checkboxes in 'Apply cash advances' window are missing labels.
  • Header is missing for the table.

Bug 34479406

  • Trip name links displayed on Trips page are missing discernible text.

Bug 36882190

  • The View Account pop-up box in the Expense creation page has a table / grid without summary or caption text. 
1.3.2 Meaningful Sequence(Level A)Supports

The product was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence.
1.3.3 Sensory Characteristics(Level A)Supports

The product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound.
1.3.4 Orientation (Level AA)Supports

The product was tested for:

  • Text is displayed in both device orientations without loss of functionality or visibility of the text.
1.3.5 Identify Input Purpose (Level AA)Not Applicable

The product was tested for:

  • There are no text fields that collect information about the user.
1.4.1 Use of Color(Level A)Supports

The product was tested for:

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
  • Information conveyed by color has a contrast ratio of at least 3:1
1.4.2 Audio Control(Level A)Not Applicable

The product was tested for:

  • No automatically playing audio is used.
1.4.3 Contrast (Minimum) (Level AA)Partially Supports

The product was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • Other text and images of text have a contrast ratio of at least 4.5:1

Exceptions:

Bug 30613245

  • In the Expenses work area, focus of actions button menu on high contrast mode does not show focus.

Bug 33556941

Following elements have insufficient color contrast ratio

  • Few elements displayed in Manage Travel Itinerary Validation Rules page
  • Missing required fields error message in Request Authorization page

Bug 36574587

  • When submiting Expense report, contrast between foreground and background colors for the buttons in error pop-up don't meet minimum contrast thresholds.
1.4.4 Resize text(Level AA)Supports

The product was tested for:

  • Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)Supports

The product was tested for:

  • Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential
1.4.10 Reflow (Level AA)Not Supported

The product was tested for:

  • Text information reflows so that only one direction of scrolling is required while at 400% zoom.

Exceptions:

Bug 31089292

  • When user interfaces are zoomed to 400%, you need both scroll bars to view/navigate the complete screen.

Bug 34510691

  • In the Notification settings, when the user interface is zoomed to 110%, the country and country code is cut off.

Bug 37343728

  • Confirmation messages content is cut off when zoooming to 400%.

Bug 37334626

  • In the Create Expense report page, attachment dialog box in the create expense report header is unresponsive to any user action on zooming to 400%.
1.4.11 Non-text Contrast (Level AA)Supports

The product was tested for:

  • Non-text items have a contrast ratio of at least 3:1.
1.4.12 Text Spacing (Level AA)Partially Supports

The product was tested for:

  • When the following attributes and no others are modified there is no loss in functionality or content:
    • Line height (line spacing) to at least 1.5 times the font size
    • Spacing following paragraphs to at least 2 times the font size
    • Letter spacing (tracking) to at least 0.12 times the font size
    • Word spacing to at least 0.16 times the font size

Exceptions:

Bug 37299220

  •  Attachment field in Expenses landing page and Expense report page have insufficient touch target space.

Bug 37299348

  •  Link tab reports insufficient touch target space for Project fields section in Expense item page.
1.4.13 Content on Hover or Focus (Level AA)Supports

The product was tested for:

  • Dismissable -The content can be dismissed without moving the pointer or keyboard focus
  • Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing
  • Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer
2.1.1 Keyboard(Level A)Partially Supports

The product was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation
  • The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms)

Exceptions:

Bug 30998714 

  • Account field does not provide an ability to view descriptions of account code combinations.

Bug 33262296

  • Manage Attendees link on Create Expense Item - Show detail popup does not open attendees list and navigates the user back to Create Expense Item page.

Bug 37116656

  • On expense submission, the confirmation message pop-up doesn't close by pressing the 'Enter' or 'Space' keys on the keyboard when the focus is on 'X'. It can be closed using a mouse.

Bug 36573956 

  • When using the the "Add Expense Items" option to add expenses to a report, selecting an expense item using the keyboard allows selection of only the first expense item. For any subsequent expense items, keyboard navigation and selection doesn't work.

Bug 35505982

  • The 'I accept' check box is not navigable via command with Dragon while updating the cost centre during Expense creation.

Bug 36658451

  • When creating an itemized airfare expense where the expense type has specific configurations, the save and close buttons don't result in any action when using a keyboard.
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Movement of focus through the controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.1.4 Character Key Shortcuts (Level A)Not Applicable

There are no single character keyboard shortcuts.

2.2.1 Timing Adjustable(Level A)Supports

The product was tested for:

  • Time limits are not used.
2.2.2 Pause, Stop, Hide (Level A)Supports

The product was tested for:

  • There is no moving, blinking or scrolling content.
2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
2.4.1 Bypass Blocks(Level A)Supports

The product was tested for:

  • A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page.
  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links.
2.4.2 Page Titled(Level A)Supports

The product was tested for:

  • Pages have a meaningful title specified in the TITLE element.
2.4.3 Focus Order(Level A)Partially Supports

The product was tested for:

  • Logical movement through the focus-able components using only the keyboard, in an order that follows a meaningful sequence.

Exceptions:

Bug 33416305, 35686423

  • View, Format menus are skipped when tabbing through the options on pages with search results such as Create Expense, Manage Exense Reports, Auditing page, Review Corporate Card Transactions page.

Bug 33415842

  • When tabbing through the options on Edit Travel Itinerary Validation Rules page some options are skipped.

Bug 35686546

  • In the Create Expense page, when closing a policy error pop up on a field in the middle of the page, the focus is reset to top of the page.

Bug 35718069

  • In the Trips tab in the Expenses work area, when using tab to navigate through the page, tabbing out from the 'Trip name' field directs to an empty area where there are no active fields or components.
2.4.4 Link Purpose (In Context)(Level A)Partially Supports

The product was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose.

Exceptions:

Bug 30613999

  • In the expense items list view, the 'Load More Items' link is not descriptive enough.
2.4.5 Multiple Ways(Level AA)Supports

The product was tested for:

  • Pages are contained in a "site map."
  • Pages can be found using the provided "search" function.
2.4.6 Headings and Labels(Level AA)Partially Supports

The product was tested for:

  • Headers describe the topic or purpose of the content below them.
  • Labels describe the purpose of the associated field.

Exceptions: 

Bug 37380902 

  • In screen reader mode, the navigation tab labels are only visible when selected.
2.4.7 Focus Visible(Level AA)Partially Supports

The product was tested for:

  • Visual indication of the location of the focus.

Exceptions:

Bug 30614101

  • The actions menu has light blue focus border which on focus looks like non focused button.
2.4.11 Focus Not Obscured (Level AA)Supports

The product was tested for

  • The initial position of user interface components receiving keyboard focus are not hidden entirely by author-created content.
2.5.1 Pointer Gestures (Level A)Not Applicable

The product was tested for:

  • There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)Not Applicable

The product was tested for:

  • There are no single pointer operations.
2.5.3 Label in Name (Level A)Supports

The product has been tested for:

  • User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)Not Applicable

The product was tested for:

  • There are no functions that require motion of the device.
2.5.7 Dragging Movements (Level AA)Not Applicable

The product was tested for:

  • There is no functionality that uses dragging movements.
2.5.8 Target Size (Minimum) (Level AA)Supports

The product was tested for:

  • Interactive targets take up at least 24×24 CSS pixels of space, including white space around the target, and the space is not shared with another target.
3.1.1 Language of Page(Level A)Supports

The product was tested for:

  • Properly set lang attribute for the pages.
3.1.2 Language of Parts(Level AA)Supports

The product was tested for:

  • Proper use of lang attribute for text passages that are in a different language than that of the page.
3.2.1 On Focus(Level A)Partially Supports

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.

Exceptions:

Bug 33262298

  • Tabbing out of input fields is closing the popup and navigating the user back to Create Expense page.
3.2.2 On Input(Level A)Partially Supports

The product was tested for:

  • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.

Exceptions:

Bug 34657632

  • On selecting an address from Home or Office dropdown, the Calculate Mileage window is closed and user is navigated back to Mileage Expense page.
3.2.3 Consistent Navigation(Level AA)Supports

The product was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order.
3.2.4 Consistent Identification(Level AA)Supports

The product was tested for:

  • Images and controls are used and identified consistently throughout the product.
3.2.6 Consistent Help (Level A)Supports

The product was tested for:

  • Help mechanisms (or a link to different software containing help mechanisms) occur in the same order relative to other software content.
3.3.1 Error Identification(Level A)Partially Supports

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred.

Exceptions:

Bug 33702051

Error messages are not described to the user for the following

  • For per diem expenses, error message is not displayed to the user on entering an incorrect value for end date when calculating per diem
  • Create Expense page - missing or incorrect values for end date, type, amount fields
  • Add disputed card transaction to an expense report
  • Future-dated card transactions uploaded to the Expenses work area
  • Request Cash Advances page - missing mandatory fields
3.3.2 Labels or Instructions (Level A)Supports

The product was tested for:

  • Labels or instructions are provided when the product requires user input.
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user.
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

The product was tested for:

  • Submissions can be reversed by the user.
  • Data is checked for input errors with an opportunity for the user to correct them.
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized
3.3.7 Redundant Entry (Level A)Supports

The product was tested for:

  • Information previously entered by or provided to the user that is required to be entered again in the same process is auto-populated by the application.
3.3.8 Accessible Authentication (Minimum) (Level AA)Supports

The product was tested for: 

  • The product supports copy and paste while authenticating.
  • Authentication does not rely upon a cognitive functional test.
4.1.1 Parsing(Level A)Not ApplicableThis criterion is considered as always satisfied for any content using HTML or XML.
4.1.2 Name, Role, Value (Level A)Partially Supports

The product was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
  • Frames have a meaningful title specified in the title attribute.

Exceptions:

Bug 33557134

Following elements are missing links

  • View Account link in Create Expense page
  • Manage Attendees link in Show Detail popup in Create Expense page
  • Delete link in Delete Duplicate Expenses popup in Create Expense Report page

Bug 37299142

  • Confirmation message dialogs are missing an accessible name.

Bug 37221617

  • In the approval section, Menubar and list do not contain required children.

Bug 36574380

  • Starting Location and Destination field combo boxes do not have required attributes.

Bug 37299463

  • When there is no data in Spend authorization, expense report and trips pages, they do not contain the required children.
4.1.3 Status Messages (Level AA)Supports

The product was tested for:

  • Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

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2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsSupports

The video output is in YouTube which has:

  • User controls for the selection of caption and are provided at the same menu level as the user controls for volume or program selection
503.4.2 Audio Description ControlsSupports

The video selection is YouTube which has:

  • User controls for the selection of captions that are provided at the same menu level as the user controls for volume or program selection.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

The product documentation describes:

  • accessibility modes, either at installation or runtime
  • special keystrokes needed to operate controls
  • workarounds

Accessibility-related documentation can be found in the Accessibility Chapter of Oracle Applications Cloud Using Common Features.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.