Oracle Accessibility Conformance Report

VPAT® Version 2.5

Name of Product:

PeopleSoft HCM Applications (May 2025 revision) 9.2x

Product Description:

PeopleSoft HCM Applications are a suite of web-based enterprise software business products that provide comprehensive, core, and strategic HR features. The suite of products are designed to accommodate large businesses with complex business requirements and can be deployed either on-premise or in the cloud. The HCM application provides two different types of User Interface (UI), Classic and Fluid, which are mutually exclusive settings for each individual application transaction in the Application Designer platform tool that is delivered. Classic UI is non-reponsive design based whereas Fluid UI is both responsive and adaptive design based. Classic UI also has an alternative stylesheet available called "Classic Plus" which can be enabled for an individual Classic UI transaction in the Application Designer platform tool. The Classic Plus stylesheet allows non-reponsive design transactions to look more consistent to Fluid UI transactions in the application; however, transactions enabled with the Classic Plus stylesheet remain non-responsive design based. This ACR covers both the Classic and Fluid forms of the UI as well as Classic transactions which have been enabled with the Classic Plus stylesheet. This ACR summarizes the PeopleSoft HCM Applications version 9.2x and is dependent on the PeopleSoft Enterprise PeopleTools ACR.

The responses to many of the technical standards are based on functionality provided by underlying technologies; please see the ACRs listed in the Dependent Products section for more information.

Report Date:

06-May-2025

Contact Information:

accessible_ww@oracle.com

Notes:

This ACR does not cover the following product areas:

Recruiting Solutions Open Integration Framework. Integrations with this framework are not delivered or supported by Oracle.
BI Publisher (XMLP) reports are intended for printing purposes only.
Delivered application SQR reports are considered to be samples. The majority of these reports are intended for printing purposes only and therefore are not considered accessible. The content within these sample reports may be obtained and viewed through alternate accessible means such as an online page or query.
PDF Version of Pay Checks, Pay Cheques, and Payslips.
PDF Version of Benefits Statement and Total Rewards Summary.
PDF Version of Tax Withholding forms for the US and Canada.
PDF Version of Affordable Care Act forms.
Fluid Time Reporting Location.
Pay Check Modeler.
Fluid Workforce Availability.
Global Payroll WorkCenter.
Global Payroll Element Browser.
Global Payroll Element Trace Viewer.
Review Absence Calendar (Monitor Absence).
File Integration Framework.
Chatbot Assistants and Chatbot Integration Framework.
Forms and Approvals Builder.
Product Documentation in PDF format.
De-supported Classic/Classic Plus and Fluid Features as indicated in the Lifetime Support Policy for PeopleSoft Features found in the Application Support Notes on My Oracle Support.

PeopleSoft Applications have two modes of user operation, Standard Mode and Screen Reader Mode. Standard Mode is the default mode of the application and Screen Reader Mode is configured in the product on a per user basis. There are a variety of methods which can be used to enable Screen Reader Mode in the application:

Users can select a checkbox directly on the sign-on page to enable Screen Reader mode.
Users can configure the mode of operation to Standard Mode or Screen Reader Mode via the User Preferences in PeopleTools Personalizations. To set Screen Reader Mode user preferences, the user navigates to 'My Preferences' and then selects 'General Settings.' The next step is to set the Accessibility Layout Option to 'Screen Reader Mode on'.
Users can activate Screen Reader Mode via the 'Actions' menu on the homepage on a one-time basis or a recurring basis. If a recurring basis is selected, the user preference for Screen Reader Mode is saved in 'My Personalizations' and will persist for subsequent logins.
Users can enable Screen Reader Mode via the Accessibility Help button on the Quick Access Bar in the portal banner on the homepage.

There is a section in the Peoplebooks- PeopleSoft Accessibility Guide titled "Setting Up PeopleSoft Accessibility Layout Features" that further explains the steps to configure Screen Reader Mode in the application.

Dependent Products

This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.0	Level A - Yes Level AA - Yes Level AAA - No
Web Content Accessibility Guidelines 2.1	Level A - Yes Level AA - Yes Level AAA - No
Web Content Accessibility Guidelines 2.2	Level A - Yes Level AA - Yes Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.2 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.2 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Supports	The product does not utilize the following: Time-based media. CAPTCHA. Tests that contain non-textual content. The product was tested for: Non-text content that is presented to the user has a text alternative. Controls that accept user input have meaningful labels and describes its purpose. Non-text content that is for presentation purposes only is implemented in a way that it can be ignored by an AT. Images that convey information have meaningful alternative text using ALT.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product was tested for: There is no pre-recorded audio only or video only content.
1.2.2 Captions (Prerecorded) (Level A)	Partially Supports	The product was tested for: Prerecorded video includes closed captions. Exceptions: Closed captions are not provided for prerecorded audio content for the demonstration video for Activity Guide Composer in Screen Reader Mode. Bug 27584068.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Supports	The Activity Guide Composer feature provides the ability to include a video step in an activity guide. Customers are responsible for ensuring that any video added meet the criteria. The product was tested for: Prerecorded video includes a full text alternative to the video including any interaction.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product was tested for: No live audio content in video is being used.
1.2.5 Audio Description (Prerecorded) (Level AA)	Partially Supports	The Activity Guide Composer feature provides the ability to include a video step in an activity guide. Customers are responsible for ensuring that any video added meet the criteria. The product was tested for: Pre-recorded video includes a second version (or the only version) of the video that has audio descriptions built into it on the main audio track. Exceptions: Demonstration video in Activity Guide Composer does not include audio description built into the main audio track in Screen Reader Mode. Bug 27581148.
1.3.1 Info and Relationships (Level A)	Partially Supports	The product was tested for: Column and Row headers on data tables. No information is solely conveyed through the style sheet. Layout tables use appropriate markup User interface component labels are associated with the fields they are labeling Headings are encoded with HTML heading tags List markup is used for marking up lists Data tables specify SUMMARY or CAPTION Exceptions: Questionnaires in Recruiting Solutions Candidate Gateway, are presented as a list but not marked up in the HTML as a list. Bug 19632823. Error messages which contain a list of error conditions or instructions are not marked up in the HTML as lists in Standard and Screen Reader Mode. Bug 19705029. W-2 Filing Instructions have headings not marked up in the HTML correctly in Standard and Screen Reader Mode. Bug 35266405. Heading labels are duplicated in the Classic WorkCenter framework in Standard and Screen Reader Mode. Bug 28797894. My Saved Searches table has column headings missing and incorrect row headers in the My Job Openings transaction in Screen Reader Mode. Bug 33614883. Payroll paychecks have blank rows of data without row headers to visually separate data from the total row in Screen Reader Mode. Bug 35265213. Heading levels on Voluntary Self-Identification of Disability page, not semantically correct in Standard and Screen Reader Mode. Bug 36653763. Headings and semantic grouping for related form controls not programmatically determined on M4-Tax Withholding page in Standard and Screen Reader Mode. Bug 36820941.
1.3.2 Meaningful Sequence(Level A)	Supports	The product was tested for: The sequence of elements in the DOM matches a logical reading sequence.
1.3.3 Sensory Characteristics(Level A)	Partially Supports	The product was tested for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound. Instructions provided which refer to graphics included a reference to the text alternative of the graphic. Exceptions: Talent Acquisition Manager categorization of jobs uses color and alternative text to differentiate categories in Standard Mode and Screen Reader Mode, but does not provide shading or different shapes in Standard Mode. Bug 27476321.
1.3.4 Orientation (Level AA)	Supports	The product was tested for: Text is displayed in both device orientations without loss of functionality or visibility of the text.
1.3.5 Identify Input Purpose (Level AA)	Supports	The product was tested for: Text fields which collect information about the user contain the appropriate autocomplete content attribute.
1.4.1 Use of Color(Level A)	Supports	The product was tested for: Information conveyed by color is available in alternative formats, such as shape, text, font weight. Information conveyed by color has a contrast ratio of at least 3:1.
1.4.2 Audio Control(Level A)	Not Applicable	The product was tested for: No automatically playing audio is used.
1.4.3 Contrast (Minimum) (Level AA)	Supports	The product was tested for: Visual presentation of text to ensure that a contrast ratio of at least 4.5:1. Large-scale text and images of large-scale text have a contrast ratio of at least 3:1. Images of text are not utilized in the product.
1.4.4 Resize text(Level AA)	Supports	The product was tested for : Text can be resized up to 200% without loss of content or functionality.
1.4.5 Images of Text(Level AA)	Supports	The product was tested for: Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential.
1.4.10 Reflow (Level AA)	Not Supported	With browser zoom set to 400%, the user interface does not respond or adjust such that content can be presented without requiring two dimensional scrolling and without loss of functionality or meaning. Bug 30966209.
1.4.11 Non-text Contrast (Level AA)	Partially Supports	The product was tested for: Non-text items have a contrast ratio of at least 3:1. Exceptions: Company Directory focus node does not have a contrast ratio of at least 3:1 in Standard Mode. Bug 34585390.
1.4.12 Text Spacing (Level AA)	Partially Supports	The product was tested for: When the following attributes and no others are modified there is no loss in functionality or content: Line height (line spacing) to at least 1.5 times the font size. Spacing following paragraphs to at least 2 times the font size. Letter spacing (tracking) to at least 0.12 times the font size. Word spacing to at least 0.16 times the font size. Exceptions: Fields and nodes in Company Directory have text obscured with increased text spacing in Standard Mode. Bug 35085777.
1.4.13 Content on Hover or Focus (Level AA)	Supports	The product was tested for: Dismissable -The content can be dismissed without moving the pointer or keyboard focus. Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing. Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.
2.1.1 Keyboard(Level A)	Partially Supports	The product was tested for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes. Proper operation of unique keystrokes and access keys, including those listed in the product documentation. The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms. Exceptions: Unable to select the link group options using the keyboard in Standard and Screen Reader Mode when they are collapsed on the pagelet area on a WorkCenter. Bug 37812390.
2.1.2 No Keyboard Trap (Level A)	Supports	The product was tested for: Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.1.4 Character Key Shortcuts (Level A)	Supports	The product was tested for: There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable(Level A)	Supports	The product was tested for: Time limits in the product can be turned off before they are encountered. Time limits in the product can be adjusted to at last 10 times longer than encountered. Time limits in the product can be extended with at least 20 seconds warning up to 10 times. Time limits are longer than 20 hours. Time limits used are part of a real-time event, or a essential activity.
2.2.2 Pause, Stop, Hide (Level A)	Supports	The product was tested for: There is no moving, blinking, or scrolling content.
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The product was tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
2.4.1 Bypass Blocks(Level A)	Supports	The product was tested for: A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page. Structure and hierarchy is marked up with Header elements outside of repetitive navigation links. WAI-ARIA Landmark elements are used outside of repetitive navigation links.
2.4.2 Page Titled(Level A)	Supports	The product was tested for: Pages have a meaningful title specified in the TITLE element.
2.4.3 Focus Order(Level A)	Partially Supports	The product was tested for: Logical tab order through the product controls and selectable elements. Consistent use of keyboard keys to perform selection and action. Exceptions: Candidate Gateway focusable components do not receive focus in a meaningful sequence that preserves operability in Screen Reader Mode. Bug 31794669. Company Directory tree node hierarchy tab order skips around and does not following a meaningful sequence in Standard and Screen Reader Mode. Bug 34585325 and Bug 34585321. Making selections in the Talent Profile side panel causes an unexpected change in focus order in Standard and Screen Reader Mode. Bug 34586363. Selecting Show Peers in Company DIrectory causes an unexpected change in focus order in Standard and Screen Reader Mode. Bug 34585369. Focus order is lost after closing the Ethnic Group section on Personal Details in Standard and Screen Reader Mode. Bug 36550355. Focus order is lost in Standard and Screen Reader Mode after dismissing the validation message when no Contact Person or Email information is entered on the Quarterly Wage File ND-SC page for South Carolina. Bug 36937027. Focus order is lost in Standard and Screen Reader Mode on Federal Create Time Reporter Data page in Personnel Action Requests. Bug 37795382.
2.4.4 Link Purpose (In Context)(Level A)	Supports	The product was tested for: The text of links and their surrounding paragraph, list, or table cell (with marked up table headers), is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)	Supports	The product was tested for: Pages are contained in a "site map". Pages can be found using the provided "search" function. Page contains controls that enable reaching other pages.
2.4.6 Headings and Labels(Level AA)	Supports	The product was tested for: Headers describe the topic or purpose of the content below them. Labels describe the purpose of the associated field.
2.4.7 Focus Visible(Level AA)	Partially Supports	The product was tested for: Visual cues or feedback to the position of the cursor within the product. AT product successfully tracks cursor focus. Visual indication of the location of the focus. Exceptions: Focus is not visible in Standard Mode after closing a modal dialog in the Education section when Applying for a Job. Bug 34731712.
2.4.11 Focus Not Obscured (Level AA)	Partially Supports	The product was tested for: The initial position of user interface components receiving keyboard focus are not hidden entirely by author-created content. Exceptions: Elements in focus might be obscured by author-created content when navigating to previous elements on Job Details page in Standard Mode. Bug 37824441.
2.5.1 Pointer Gestures (Level A)	Supports	The product was tested for: There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)	Supports	The product was tested for: When an operation uses a single pointer, the down-event of the pointer is not used to execute any part of the function. When an operation uses a single pointer, completion of the function is on the up-event, and a mechanism is available to abort the function before completion or undo the function after completion. When an operation uses a single pointer, the up-event reverses any outcome of the preceding down-event.
2.5.3 Label in Name (Level A)	Supports	The product was tested for: User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)	Supports	The product was tested for: There are no functions that require motion of the device.
2.5.7 Dragging Movements (Level AA)	Partially Supports	The product was tested for: Functionality that uses a dragging movement for operation can be achieved by a single pointer without dragging. Exceptions: Single pointer alternative not provided in Standard and Screen Reader Mode for re-ordering items on Performance Document. Bug 37827733. Single pointer alternative not provided in Standard and Screen Reader Mode for re-ordering items in the Personalize Related Information modal page on Create Position. Bug 37826872. Single pointer alternative not provided in Standard and Screen Reader Mode for re-ordering Benefits Plans on Benefits Plan Comparison. Bug 37831075.
2.5.8 Target Size (Minimum) (Level AA)	Partially Supports	The Product was tested for : Interactive targets take up at least 24×24 CSS pixels of space, including white space around the target, and the space is not shared with another target. Exceptions: Classic Pages that use legacy Tangerine Stylesheet for styling do not impose the 24X 24 CSS pixels of space in Standard Mode. Bug 37182467. When related actions are enabled in Classic and glyph visualization is utilized, the visualization overlaps the input field in Standard Mode. Bug 37582207.
3.1.1 Language of Page(Level A)	Supports	The product was tested for: Properly set lang attribute for each page.
3.1.2 Language of Parts(Level AA)	Supports	The product was tested for: Proper use of lang attribute for text passages that are in a different language than that of the page.
3.2.1 On Focus(Level A)	Supports	The product was tested for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.2 On Input(Level A)	Partially Supports	The product was tested for: Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window. Exceptions: Selecting a value in the Action/Reason prompt field on Cancel Personnel Actions USF page transfers the user immediately to another transaction page rather than back to the Cancel Personnel Actions USF page. Bug 37795325.
3.2.3 Consistent Navigation(Level AA)	Supports	The product was tested for: Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time.
3.2.4 Consistent Identification(Level AA)	Partially Supports	The product was tested for: Images and controls are used and identified consistently throughout the product. Exceptions: UI for administrative functions versus self service is inherently different since the frequency of use varies. Administrators are trained users whereas self service users are typically infrequent and untrained users. As such, the UI for self service functions is different and much simpler than the UI administrator web pages which results in an inconsistency of the UI across these functions of the product. UI for different product families (e.g. payroll versus recruiting) have some differences in terminology. The application is tailored for a particular set of business processes, concepts, and roles which in some cases do not span across product families which results in an inconsistency of the UI. UI for Classic/Classic Plus versus Fluid transactions is different since Fluid transactions are a replacement for the legacy Classic/Classic Plus transactions.
3.2.6 Consistent Help (Level A)	Supports	The product was tested for: Help mechanisms (or a link to different software containing help mechanisms) occur in the same order relative to other page content.
3.3.1 Error Identification(Level A)	Partially Supports	The product was tested for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred. Exceptions: Error identification not provided in Standard and Screen Reader Mode when an invalid email is entered on the Quarterly Wage File ND-SC page for South Carolina and Quarterly Wage File IL-NC page for Montana and North Carolina. Bug 36937027.
3.3.2 Labels or Instructions (Level A)	Supports	The product was tested for: Labels or instructions are provided when the product requires user input.
3.3.3 Error Suggestion (Level AA)	Supports	The product was tested for: Where suggestions for fixing an input error are known, they are provided to the user.
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	The product was tested for: Submissions can be reversed by the user. Data is checked for input errors with an opportunity for the user to correct them. Data can be reviewed, corrected, and confirmed by the user before they are finalized.
3.3.7 Redundant Entry (Level A)	Supports	The product was tested for: Information previously entered by or provided to the user that is required to be entered again in the same process is available for the user to select. Re-entering information previously entered by or provided to the user is essential. Re-entering information previously entered by or provided to the user is required to ensure the security of content.
3.3.8 Accessible Authentication (Minimum) (Level AA)	Supports	The product was tested for: The product supports password entry by password managers. The product supports copy and paste while authenticating.
4.1.1 Parsing(Level A)	Not Applicable	This criterion is considered as always satisfied for any content using HTML or XML.
4.1.2 Name, Role, Value (Level A)	Partially Supports	The product was tested for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’. Custom controls have appropriate roles specified using the ROLE attribute. Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes. Frames have a meaningful title specified in the TITLE attribute. Exceptions: The state of collapsible sections are visually shown in WorkCenters but are not marked up in the HTML such that the state of the section is announced using the AT in Screen Reader Mode. Bug 34409558. Input type not marked up appropriately for disability options on Voluntary Self-Identification of Disability page in Standard and Screen Reader Mode. Bug 36653763.
4.1.3 Status Messages (Level AA)	Partially Supports	The product was tested for: Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus. Exceptions: Overlapping group members message in Business Partner definition not read when error occurs in Screen Reader Mode. Bug 30232413.

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Not Applicable	The product is designed to be isolated from the underlying platform.
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Not Applicable	The product is designed to be isolated from the underlying platform.
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Partially Supports	The product was tested for: User controls for the selection of captions are provided at the same menu level as the user controls for volume or program selection. Exceptions to the above are as follows: Caption Controls are not provided in Screen Reader Mode for a demonstration video in Activity Guide Composer. Bug 27488962.
503.4.2 Audio Description Controls	Supports	The product was tested for: User controls for the selection of audio description are provided at the same menu level as the user controls for volume or program selection.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Supports	See WCAG 2.0 Section.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product does not include authoring tools that provide format conversions or saving content in multiple formats.
504.2.2 PDF Export	Not Applicable	The product does not provide export of PDF files.
504.3 Prompts	Not Supported	The product does not prompt authors to create accessible content. Bug 27488962.
504.4 Templates	Not Applicable	The product does not provide templates.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	The product documentation describes: Screen Reader Mode user preferences and runtime. Special keystrokes needed to operate controls. Workarounds. Accessibility-related documentation can be found in PeopleSoft Enterprise PeopleTools 8.61 Online Help: PeopleSoft Accessibility Guide which describes screen reader mode and common accessibility related issues and how to prevent them when authoring content.
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Product documentation is in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability, prior to any customizations, to support the referencedStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.